If you want a project to be successful, user experience and interaction are key. An effective web design process needs to include testing, feedback and refinement.
Receiving feedback can act as quality assurance, give you an alternative perspective, help you develop new ideas and ensure you're meeting your users' requirements and expectations.
There are various types of feedback, from "voice of the customer" and surveys to process level and crowdsourcing. In this article, we concentrated on UI/UX testing and usability. We've put together a selection of software and online-based tools that you can use to help your website reach its maximum potential Read more...
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