A mistake was made on the report. Engagement was increased by 10%. The customer issue was addressed.
What's wrong with these sentences?
Well, grammatically speaking, nothing. But, each of these statements uses the passive voice — where the subject does not act, but rather is acted upon by an outside force. And in any professional setting, that's a big mistake.
Here's why. When you're applying for a job, seeking a raise or promotion, or otherwise marketing your talents, using the passive voice tells potential employers and managers that you are a passive person. To succeed in your job search — and even on the job — you need to convey that you are the kind of person who makes those things happen. Read more...
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